+ What is Euphoria?
Euphoria is far more than a music experience, far more than a festival. Euphoria is a place where you listen, create, feel and — literally — live in the moment.
+ What is Finding Euphoria?
In 2018, Euphoria is doing something slightly different. Finding Euphoria is a one-day, intentional scaling back of our programming, offering a more intimate festival to our fans. The festival on May 12 is a place to reconnect and experience great music. The festival is taking place at three venues in Downtown Austin: Empire Control Room and Garage, Mohawk and Barracuda.
Finding Euphoria also includes the Series, which are events throughout the spring in Austin. We are taking the features that make Euphoria Festival unique, and making them available year round. These events include shows, yoga, sustainability workshops, speaker and panel events, cookouts and dining, and more. Check out the Series calendar here.
+ Do I have to buy a Series Pass to go to the Finding Euphoria festival?
No. Single-day Finding Euphoria tickets are available, as well as a limited number of camping tickets. Finding Euphoria will be similar to the early years of Euphoria, and this event will continue to be the way most people experience Euphoria. The Series Pass is an option for those who want to experience everything — all of the shows we book in Austin, the festival, and our community events. More details on the Series Pass are available here.
+ When is Finding Euphoria?
Finding Euphoria 2018 will take place on May 12. The Pre-Party is Friday May 11 at Empire Control Room and Garage.
+ What are the Finding Euphoria festival hours?
The schedule is coming soon!
+ Where is Finding Euphoria?
Finding Euphoria is taking place at 3 Downtown Austin venues: Mohawk, Empire Control Room and Garage, and Barracuda.
+ What are the types of tickets?
The following pass types are available for purchase. Everyone planning to camp must have their own Camping Pass.
Finding Euphoria Festival GA: Admission to the Finding Euphoria festival on May 12, 2018.
Finding Euphoria Festival VIP: Admission to the Finding Euphoria festival on May 12, 2018, including access to preferred viewing areas, express entry, a private bar, and VIP-exclusive bathrooms.
Finding Euphoria Series Pass: Includes VIP and Camping Admission to the Finding Euphoria festival and access to camping-only Friday pre-party as well as all Finding Euphoria Series shows and community events in Austin. Series pass buyers will also receive a Euphoria T-shirt while supplies last! A very limited number of Series Passes is available. View the calendar of series events at euphoriafest.com/series and get the details on redeeming your series pass at euphoriafest.com/series-pass
Finding Euphoria Camping Pass: Access to the Finding Euphoria festival campground from May 11-13 and the camping-only pre-party on Friday, May 11. Purchasing the camping pass alone does not grant admission into the Finding Euphoria Festival, so make sure to also purchase a GA or VIP ticket. Every camper needs their own camping pass.
Finding Euphoria Car-Camping Parking Add-On: Want to camp alongside your car? Grab a Car Camping Parking Pass. One per vehicle, up to four campers per vehicle. Car Camping Parking Pass does not include admission to the festival or campgrounds for you or your passengers, so make sure to also purchase a GA or VIP ticket and Camping Pass. Every camper needs their own camping pass.
Finding Euphoria Glamping Tent Rental: Treat yourself and go glamping with an EnlighTENTment tent rental, brought to Finding Euphoria by Contentment Camping. Enjoy a European-style Bell tent in a reserved luxury camping area. EnlighTENTment camping packages include tent setup and breakdown, bedding, pillows, a lock, light, floor, rug, cooler and amenities. Price only includes tent rental, so you must also purchase a GA or VIP ticket and Camping Pass for each person staying in the tent. Fewer than 10 available! Glamping Tents rentals available as 2 Cots, 4 Cots, Twin or Queen.
Finding Euphoria RV Spot: RV Spot does not include admission to the festival or campgrounds for you or your passengers, so make sure to also purchase a GA or VIP ticket and Camping Pass. Up to 8 people per RV and 40 foot limit per RV spot. Don’t have an RV? Get a discount on a rental by calling Woody RV Rentals and mentioning Euphoria.
Euphoria is accessible to all guests, no matter the situation. We are continually improving our accessibility accommodations and appreciate any feedback you may have. Feel free to contact email@example.com with any other questions and/ or concerns.
Parking: A separate ADA lot will be available for patrons with valid handicap placards, plates and/or permits, as well as the applicable proof that it belongs to them. Please follow signage or ask staff upon entering the festival how to access this lot. Please note that it is against the law to park in an accessible parking space without the required ADA credentials or to fraudulently use someone else’s in order to gain access to ADA parking spots.
Access Center: All accessibility-related inquiries can be answered at our Access Center, which will be located at right inside the venue entrance and in the accessible camping area. Additionally this is the location to recharge wheelchair batteries and/or the other assistive technology requiring electrical re-charging, as well as storing equipment.
Accessible Viewing Areas: There will be accessible viewing areas made available to ADA patrons who may need to see above the crowd on the main stage. For entrance to the platform please visit the Access Center to gain access to this area.
Getting Around: The venue is accessible to guests with wheelchairs or motorized scooters. There are accessible pathways and routes throughout the venue. We encourage all patrons to utilize personal forms of transportation, including wheelchairs and scooters. Absolutely no personal golf carts will be allowed. If you need to recharge your motorized wheelchair, you may do so at the Access Center. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20 amp circuit. We will not be providing wheelchair or scooter rentals.
- Persons with disabilities and their service dogs or miniature horses that are individually trained to do work or perform tasks for those persons with disabilities are welcome at Finding Euphoria, as are those training service animals. Pets are not allowed and will be turned away. Due to large-scale animal service fraud, and for the protection of all festival patrons, service animals must be screened and registered at the Access Center immediately upon entry to the site. Please contact us at firstname.lastname@example.org for protocol regarding service animals.
- Any service animal whose task is to provide protection, emotional support, well-being, comfort, or companionship, is not considered a service animal and will not be allowed into the venue.
- All service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.
- Service animals must be housebroken and should use the service animal relief area provided in Accessible Camping.
- Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.
Effective Communication Requests: There will be several options available for ADA patrons with auditory disabilities. We will have assisted listening devices available at the Access Center. If you require effective communication in the form of an ASL Interpreter or closed captioning, please contact us at email@example.com. NOTE: Requests must be made no later than two weeks before the event to allow for sufficient processing time.
Visual Accommodations: We will be providing daily guided tours throughout the venue. If you would like a guided tour, please contact us firstname.lastname@example.org. Requests for large font and Braille must be made at least two weeks in advance.
- Accessible Restrooms will be available throughout the venue and will be located at all restroom banks. Access Maps will be available.
- ATM’s and Concessions are fully accessible and located throughout the venue. If assistance is required please confer with a festival staff member.
- First Aid: We have several First Aid locations that are noted on the festival maps. Professional medical staff can help you with your medical needs at these locations.
- Special Dietary Needs: Finding Euphoria will have food vendors that provide gluten-free options. For those with special dietary needs beyond the festival food service, please contact us at email@example.com for further information.
In continually trying to make our festival more accessible we encourage you to contact us at firstname.lastname@example.org for any of your accessibility-related needs. Additionally, if you have any questions about policies or our services please reach out to us.
+ Will there be access to free water?
Staying well hydrated is the key to beating the Texas heat! There will be free water stations in the festival and camping. Each attendee may carry up to two empty bottles into the festival and camping grounds. Empty water bottles/camelbacks are allowed in the festival and will also be sold inside the festival. There will also be water available for purchase at the bar.
+ What are the accepted forms of ID?
- State Issued Driver’s License
- Uniformed Services ID Card
- Foreign Driver’s License
- Expired Driver’s License AND State-Issued Temporary (Paper) ID
+ Can I leave the festival once I enter?
Yes! You're free to go back and forth between all the venues.
+ First Aid/ Medical?
We will have 24-hour medical staff on site during the festival weekend (May 11-13). Upon arrival, please take note of the location of our clearly-marked medical tents should you need to stop by throughout the weekend. If you need medical assistance, contact the nearest security official, staff member, volunteer, or medical staff; or go to one of the on-site medical tents. If you’re not sure whether it’s an emergency or not, assume it is and get help immediately. All of our safety and medical staff are here to help you enjoy the festival and make it home safely - no judgements.
+ Lost & Found
Did you lose something? Email email@example.com with a description of the item and your contact information.
+ What happens if it rains?
Finding Euphoria is rain or shine; no refunds will be issued should inclement weather occur. Texas weather can be unpredictable. Please keep an eye on the weather and pack accordingly. As always, please be sure to listen to any updates from Euphoria staff regarding your safety.
+ Is Finding Euphoria family friendly?
Yes, but be responsible! Children 12 and under do not need a wristband and will receive free admission. Please be mindful of little ones' ears and always provide appropriate hearing protection. Minors under 18 must be accompanied by a parent or legal guardian.
+ Will pets be allowed in the festival grounds?
We have a strict no-pet rule, with exceptions only for service animals as specified by federal and state law. UNLESS YOU HAVE A LEGITIMATE SERVICE ANIMAL, PLEASE LEAVE YOUR PETS AT HOME. All service animals must be registered at the entrance gates. Please note that comfort animals, emotional support animals, and therapy animals are not considered service animals and will not be allowed into the venues. Ticket holders may be turned away if a pet is found in your car.
+ Can I bring a Totem?
No totems are allowed inside the venues.
+ Can I bring my medication?
In order to bring necessary medications into the festival or camping grounds, please make sure you have the following:
- A valid Photo ID (See list of acceptable forms of identification)
- Pill Bottles that are in-date and clearly marked with name and prescription
- ONLY one type of pill per bottle (make sure it matches the prescription on the outside)
- Any Prescription Controlled Substances may only be brought in quantities reasonable for your time at the festival.
- Unsure if your medication is a controlled substance? Check out a list here.
+ What will Finding Euphoria camping be like?
About one third as many camping passes are available for Finding Euphoria 2018 as were available for Euphoria 2017. Camping will be a laid-back, primitive gathering, with large open space. Campgrounds will open at noon on Friday, May 11, and close at 6:00 p.m. on Sunday, May 13. There will be an exclusive pre-party for campers onsite Friday evening. A Car Camping Parking Add-On is available for anyone who would like to park in the campgrounds and camp next to their car.
+ What do I need to know about camping at Finding Euphoria?
The camping experience is what really makes this festival! Awake every morning with family just like you. Share your experiences with friends, new and old, as you immerse yourself in festival life.
One Camping Pass is required for each person camping.
We have car camping! With a Car Camping Pass, you can have your car parked right by your tent. Overflow parking is located nearby in case you need to leave and return to a full spot. We will also have a car-free zone of the campgrounds for those who don’t want cars around their site.
Due to the limited camping passes, space will be more abundant than ever this year. Allotments will be less regulated so you can spread out with friends, but always be respectful of neighbors’ space.
Camping Passes are capped at 2,000 purchases. Camping WILL SELL OUT - if you plan to camp, act now. If you want to camp, you must buy a GA or VIP Festival Pass AND a Camping Pass. We cannot guarantee camping add-ons will be available.
+ What camping passes do I need?
Everyone must have their own separate Camping Pass and Festival GA or VIP Pass. If you are car camping, you must also have a Car Camping Parking Add-On (good for up to four people per car, only one person has to have a car camping pass).
+ What parking passes do I need?
The Car Camping Parking Add-On will let you park in the campgrounds, next to your tent. If you’re bringing a car but prefer to park outside the grounds, you can purchase a regular parking pass, or pay in cash on-site. This lot will be adjacent to the campground.
+ What are the Group Camping deals?
Get major discounts by purchasing your passes with your friends!
Finding Euphoria 4 Person Group Camping - 20% Off
To camp at Finding Euphoria with 3 friends, your group needs 4 Finding Euphoria Festival GA Passes, 4 Camping Passes, and the group needs 1 Car Camping Parking Add-On. To simplify your lives and save you money, we wrapped that up in a 4 Person Group Camping package. This package, including every pass a group of 4 needs, is discounted 20% from what it would cost to buy each component individually.
Finding Euphoria 10 Person Group Camping - 50% Off
Have a group of 10 who wants to camp? We packaged 10 Festival GA Passes, 10 Camping Passes, and 4 Car Camping Add-Ons for $738. The 10 Person Group Camping pack is 50% the price of buying each of these components individually.
Both of these group camping packages are available now, and they are also available to purchase with payment plans here.
+ Can I take my car in and out of the campgrounds if I am car camping?
You may leave at your own risk, but we can't guarantee a space once you come back to park next to your tent. However, we will have an overflow lot designated for this case.
Car camping will be toward the Southeast end of the field (the Back 20 area from last year) with tent-only area on the other side closer to the creek and trees.
+ Are pop up campers/canopies allowed?
Yes, they are allowed, but please be mindful of space/neighbors.
+ Who gets into the Pre-Party?
All campers. The cost of the Pre-Party is included in each Camping Pass.
+ I bought a GA ticket and now want to add a camping pass - what do I do?
You can purchase a Camping Pass here. We cannot guarantee the availability of Camping Add-Ons on site at the festival. The only way to ensure you can camp is to purchase that inclusive pass now. Please email firstname.lastname@example.org with questions.
+ What time does the campground open?
The campground opens at noon on Friday, May 11 and remains open until 6:00 p.m. on Sunday, May 13.
+ I want to bring my RV or camper - how does that work?
RV spots are available for purchase. Each individual staying in an RV must have a valid RV Pass, Camping Pass and Finding Euphoria festival pass. There is a maximum of 8 people per RV spot allowed. RV spots are single entry, once your vehicle is parked in your spot there are no ins and outs. You must remain parked for the duration of the festival. Purchase an RV spot here.
+ Is there car camping?
Yes! Car Camping is available with a Car Camping Parking Pass. Each Car Camping Parking Pass includes 1 vehicle with up to four people. You must purchase this pass (one for each vehicle, or 4 people) in addition to your Camping Pass. Read our blog about car camping here.
+ Can I "save" a campsite for a friend?
Camping is more relaxed this year. Spots cannot officially be held, but head over to the campgrounds early and grab a big space for your squad. We know the festival camping experience is more fun with friends, so carpool, caravan or make plans to arrive together to be certain of camping together.
+ If I purchase the Glamping Tent Rental, will it just be an add-on charge or a whole other ticket?
Our Glamping Tent Rental is an add-on! You still need to purchase your GA or VIP Festival pass and Camping Pass. If you want to park your car by your Glamping tent, you also need to purchase a Car Camping Add-On Pass.
+ What amenities are available at the campgrounds?
Campers will have access to restrooms, showers (for a fee), charging stations, hand wash stations, free water refill stations, food and beverage, a variety of vendors and ATMs. There will also be morning yoga and workshop sessions held exclusively for campers, all the more reason to pack your tent and stay the weekend. Purchase a GA camping pass.
+ Are there campground kitchens available for use?
There are no camping kitchens this year, so cook/pack your meals in advance, bring snacks, or check out our food vendors!
+ What can we bring into the campgrounds?
Sealed food and non-alcoholic beverages stored in non-breakable containers will be permitted inside the camping area. Keep in mind when packing food items that open flames or fires are not allowed (this includes camping stoves).
Acoustic music is welcome. Please respect your neighbors and leave your electrified music gear at home.
+ Campground prohibited items
All bags and persons will be searched. Any prohibited item that is surrendered to security at search points will not be returned. Please note, Euphoria reserves the right to make the final decision on allowed and non-allowed items without notice.
- Glass of any kind
- Weapons or harmful objects
- Illegal substances
- Outside Alcohol (packaged beer and wine will be available for purchase for a reasonable price inside the campgrounds)
- Professional camera equipment (cameras with a detachable lens, tripods, video cameras)
- Laser pointers
- Cooking or heating elements of any kind, open flames, charcoal grills, gas lanterns, gas stoves, tiki torches, sky lanterns or fires
- Items that can be used as a weapon, including pepper spray
- Motorized vehicles of any kind
- Compressed gas canisters (Co2, propane, etc.)
- Fireworks or any other kind of explosive
- Unauthorized vending
- Bad Attitudes
- Drones/UAVs (if found, will result from your immediate removal from the festival grounds)
- Unsealed over-the-counter Medications (Available at General Store and Medical Tent)
- Unsealed Eye Drops
- Amplified sound equipment
CAMPING DO'S AND DON'TS
- DON'T: Bring glass bottles of any kind.
- DO: Register as a vendor if you plan to sell art, clothing or merch! Vending will only be allowed in designated areas.
- DON'T: Bring any weapons or harmful objects.
- DO: Carpool or secure appropriate travel arrangements to and from the festival. Cars, go-karts, hovercrafts and any other motorized transportation vehicles will not be permitted in the campgrounds.
- DON’T: Bring illegal substances. Remember, although laws vary from state to state, Euphoria Music Festival and the campgrounds must adhere to Texas state law.
- DO: Leave your pet(s) at home. We know, we’ll miss ours too.
- DON’T: Bring outside food or beverages into the main festival grounds. Trying to do so could result in a security member tossing out your ice cold beverage – and that’s never fun.
- DO: Attempt to “leave no trace,” and leave the campground cleaner than you found it. Place all trash in the nearest bin. We also suggest bringing your own black trash bags.
- DON’T: Plan to cook anything that requires a fire or open flame, as they are not permitted.
- DO: Keep the marked fire lanes clear, and refrain from blocking these areas when setting up tents or camping spots.
- DON'T: Forget to drink lots of water and rest, taking breaks when necessary.
- DO: Make the most of the experience, take care of one another, and enjoy the ride!
+ Does everyone in my tent need a Camping Pass?
Yes. Each person who plans to camp or enter the campgrounds needs a valid camping wristband. Only camping wristband holders will be allowed access the campgrounds. GA or VIP Festival Pass holders without a camping wristband will not be allowed to access the campgrounds. Series Passes include camping, so all Series Pass holders may enter the campgrounds.
+ If I want to get the RV package, does it include the Camping Pass as well?
No, the RV package is strictly for the parking of the vehicle in our RV campgrounds. Every occupant on the RV must also purchase a Camping Pass. The RV pass covers up to 8 people per 1 vehicle.
+ Will camping sell out?
Camping will sell out. Camping Passes are capped at 2,000. If you want to camp, you must buy a Camping Pass.
+ What does the VIP Festival Pass include?
Our VIP options elevate the Finding Euphoria experience. The Finding Euphoria VIP Pass includes an express entrance to beat the crowd, access to a dedicated support staff, designated preferred viewing areas, private bars with drink specials, and air-conditioned bathrooms. VIP is included in the Series Pass. Purchase a VIP Pass now.
+ What does the VIP Finding Euphoria Pass + Camping Pass include?
This year camping is a laid-back and scaled-back community experience. There is no specific VIP camping area. The VIP Finding Euphoria Pass refers to perks inside the festival (see VIP perks above!), not inside the campgrounds.
You can purchase a Glamping Tent Rental, which will be set up for you in a prefered area of the campgrounds.
+ If I ordered the incorrect pass, can I get a refund in order to purchase the correct ticket?
Unfortunately, our policy does not allow for refunds of any kind. However, if you accidentally purchased the incorrect ticket, you can purchase the correct one and send your confirmation number to email@example.com and we will cancel your original order. This can not be permitted on orders completed through third party sites.
+ I bought the GA Festival only pass, but I would like to buy a Camping Pass. Where do I go to do this?
Camping Passes are sold separately from Festival Passes this year, so this is easy! Just purchase your Camping Pass here, plus a Car Camping Add-On if you want to car camp.
+ Does my VIP pass include unlimited free food and drinks?
Our VIP packages do not include unlimited free drinks or food.
+ Are there payment plans?
Yes! You can now opt to pay for your Finding Euphoria experience in fixed monthly installments.
+ How do I sign up for Tixr Payment Plans?
It’s easy! Just go to euphoriafest.com/payment-plans and select the ticket you want to purchase. Select the number of each ticket you want, and click Buy Tickets. Tixr will show you the breakdown of your payment plan, including what you owe at this time and when each payment is due.
+ How old do you have to be to attend the festival?
Finding Euphoria is an 18+ event. You will be asked to show a valid photo ID upon entry. Minors under 18 are allowed in on a per-instance basis and must be accompanied by a parent or legal guardian with proper documentation.
+ Is VIP 21 and up only?
No. Finding Euphoria is an 18 and up event, and this includes VIP as well. However, if you are 21+ and plan on drinking in the VIP areas, you will need to provide valid identification.
+ Should I receive an email with my order confirmation?
Yes. If you do not see your order confirmation in your inbox, make sure to check your junk/spam folder. If you have not received your confirmation or are having any other technical ticketing-related issues with your order, contact Eventbrite.
+ How do I get my ticket?
When you place your order, you should get an email confirmation, and later a PDF of your ticket. Print your ticket or download it to your phone and present it at the festival gates.
+ I'm attending the festival from out of the country, will my wristband or ticket still be mailed to me?
No tickets are being shipped this year. Your ticket will be delivered digitally!
+ I can no longer attend, can I get a refund?
Unfortunately no. There are no refunds or exchanges.
+ Should I buy a ticket from a third-party?
No. If you purchase from a third-party individual, you risk buying a counterfeit or invalid ticket. Euphoria is not responsible for and is under no obligation to accept fake, lost or stolen tickets.
+ I have an issue with an existing order - where can I get help?
For all issues regarding ticket orders, please read through Eventbrite's FAQ section in their Help section. If you still have questions, please contact Eventbrite directly through their Customer Service/ Help Portal. Make sure to have your ticket confirmation number ready.
+ Is there anything else I should know?
Yes. By purchasing a ticket or entering this site, you are subject to Euphoria's Terms of Service